Frequently Asked Questions
Everything you need to know about your Flatspot order.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the domestic region, while express options are available for 1-2 day delivery.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging with tags still attached.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. Shipping costs and delivery times vary based on your location and will be calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like PayPal and Apple Pay.
How do I know which size to choose?
Each product page features a detailed size guide. If you are between sizes, we generally recommend sizing up for a more comfortable fit.